How fortunate that I found Adaptive Computer Services about 8 years ago. So often with other technicians I have felt that somehow I end up with more problems than I started with. I would be literally lost without ACS. Their patience, expertise, professionalism, efficiency, creativity and speed with which they deal with the constant issues that arise in a business under the banner “computer problem” constantly amazes me. In their case “computer says no” isn’t part of their language. I use them for all things computer, not just problems. Phil Elmer’s knowledge and approach is second to none. Nothing is too hard. I could not recommend them more highly.

We look after many varied and high profile clients across Australia and our customers demand prompt, professional service to keep them running day to day. With Adaptive Computer Services we have found a partner with knowledgeable, courteous staff who are prompt and professional in everything they do. They deliver excellent service and real value for money and enable us to provide the best service we can for our customers.

As part of a two-year planned upgrde of EAC's network and infrastructure, Adaptive was called upon to consult, supply and implement a new hardware server, upgrade the existing web-server and firewall systems. Adaptive executed the work over a two week period which also included several other hardware and software maintenance tasks. The projections for virtualization and hardware specifications were executed professionally and helped put in the pillars in place for future growth at Emmanuel.

On a more technical note, I called upon Phil Elmers advice one evening after a nasty virus had spread throughout the network. The school relied on mapped network drives for data access, and this worm had created an 'autorun.exe' bat script that quickly filled all domain controllers with viruses as well as around 180 workstations. Five years personal experience dealing with home users desktops filled to the eyebrows with malicious software, I had thought I’d seen it all. To this day, I have personally never seen an infection as bad as the one we suffered at Emmanuel. With consultation from Phil, two other ACS technicians and Sophos Anti-Virus, we managed to completely recover both servers as well as clean the infection with zero data loss and with zero down-time.

Integrated Technology Services are a subsidiary of Armaguard Australia.  ITS maintain and service ATM’s for the banking industry Australia wide and ITS has a focus on providing exceptional service to its clients.

Adaptive Computer Services provide us with reliable, efficient and customer focussed service of ATM’s in the Alstonville area of NSW.

Diebold provides service to high profile Banks and Credit Unions across Australia, maintaining their Automated Teller Machines (ATM’s).  Our customers demand prompt reliable service to meet their Service Level Agreements (SLA’s). Adaptive Computer Services (ACS) has been able maintain these strict SLA’s for over the 9 years. Their staff are courteous, knowledgeable and I would highly recommend them to any organisation looking for professional IT service in the Northern Rivers.